Portfolio • IT Student • Future Tech Professional

Irab
Baral

Aspiring IT Support Specialist | Hands-on Technical Experience | Web & Cybersecurity

I am an Information Technology student at Charles Darwin University with a strong interest in web development, cybersecurity, and practical problem solving. I enjoy building clean, user-friendly websites and improving my skills through university projects, self-learning, and hands-on experience.

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About Me

The
Profile

Years Leadership

20+

Employees Trained / Year

Supervisory Roles

I am an Information Technology student at Charles Darwin University with a strong interest in web development, cybersecurity, and practical problem solving. I enjoy building clean, user-friendly websites and continuously improving my skills through hands-on university projects and personal development.

I have experience working with technologies such as HTML, CSS, JavaScript, Git, and basic database systems. Through my academic work and independent learning, I focus on developing responsive designs and understanding how real-world systems are built and maintained.

Alongside my technical journey, I bring strong leadership and communication skills from my experience in hospitality roles, where I managed teams, trained staff, and worked in fast-paced environments. This has helped me build a professional mindset, adaptability, and strong problem-solving abilities.

Capabilities

Skills & Expertise

Technical Skills

Microsoft Office Suite — Advanced Excel
Microsoft Visio
Hardware Diagnostics, Troubleshooting, and Basic Repair
Operating System Installation, Software Setup, and Updates
Basic Networking, LAN Setup, and Connectivity Troubleshooting
Printer Installation, Configuration, and Issue Resolution
CCTV Camera Installation and Technical Support
New PC Deployment, Setup, and System Configuration
HTML, CSS, Bootstrap, JavaScript
Node.js
Version Control — Git
User Experience and Interface Design
Agile and Scrum Methodology
SQL — MS Access, MySQL

Professional Skills

Customer-Focused Technical Support
Clear Verbal and Written Communication
Problem Solving and Troubleshooting Mindset
Time Management and Task Prioritisation
Ability to Work Independently and in Teams
Staff Training and Support Guidance
Handling High-Pressure Work Environments
Attention to Detail and Accuracy
Adaptability and Quick Learning
Professional Work Ethic and Reliability

Career History

Professional Experience

April 2022 — February 2025

Bar Supervisor

Barangaroo, Sydney, NSW

Set, monitored, and assessed standard procedures for staff performance, duties, and responsibilities, including estimation of drinks and beverage costs.
Supervised inventory of food and drink supplies and equipment status, ensuring timely restocking and repair.
Oversaw business revenue, maintained acceptable profit margins, and adjusted service pricing accordingly.
Ensured all food and beverage preparation met established quality, portion, and sanitary standards.
Coordinated with the Food and Beverage team to create and update menus on a quarterly basis.
Interviewed, hired, and trained new employees; managed schedules, shifts, and employee leave.
Maintained customer service quality and provided appropriate remediation when standards were not met.

November 2022 — February 2025

Cafe Supervisor

Bondi, Sydney, NSW

Performed effectively in a fast-paced and rapidly evolving operational environment.
Worked both independently and collaboratively to resolve challenges with efficiency and composure.
Organised and prioritised workload to consistently meet deadlines and quality benchmarks.
Led recruitment and training initiatives for more than twenty employees per year.

February 2022 — November 2022

Front Desk Assistant

Accommodation Services

Ensured full compliance with all applicable regulations, policies, and laws.
Responded to guest and operational challenges with strong troubleshooting ability and professionalism.
Prepared and submitted daily and weekly reports to upper management, including issues and guest feedback.
Managed all accommodation-related email correspondence from guests and internal management.

Technical Experience

Hands-on IT Experience

ICT Vocational Training & On-the-Job Experience

Completed 4 years of vocational ICT education (Class 9–12), including 1 year of on-the-job training (OJT) focused on practical IT skills and real-world system support.

Diagnosed and repaired computer hardware issues and performed component-level troubleshooting.
Installed and configured operating systems, software applications, and system updates.
Set up and maintained printers, resolving common connectivity and performance issues.
Installed and configured CCTV camera systems for monitoring and security purposes.
Assisted in setting up and managing LAN networks, including basic networking configurations.
Performed new PC setups including hardware assembly, OS installation, and system configuration.

Projects

Selected Work

Navigation Menu Website

Developed a responsive website featuring a structured navigation menu for university coursework. This project demonstrates strong problem-solving, logical structuring, and user-focused interface design.

Tools: HTML, CSS

View Project

Portfolio Website

Designed and developed a personal portfolio website to showcase projects, skills, and experience. Built with a clean layout, responsive design, and professional presentation for real-world applications.

Tools: HTML, CSS, JavaScript

View Project

Academic Background

Education & Credentials

2024—

Bachelor of Information Technology — Cybersecurity

Charles Darwin University

Darwin, Northern Territory, AU

2024

Diploma And Advanced Diploma in Information Technology

KingsFord International Institute

Sydney, New South Wales, AU

2020

High School Certificate — Science & IT

Shree Mahendra Secondary School

Ratwamai, Nepal

IrabBaral

TheProfile